Make your organization more efficient and keep your customers satisfied with business texting

Built for teams
 
Your team can share a textable phone number to send & receive texts from customers. Use Textline on your desktop or smartphone. Install free companion apps for iOS & Android.
Advanced features
 
In addition to standard text messaging, Textline provides features like auto-responses, broadcast announcements, scheduled messages, shortcuts for FAQs, response time metrics, and more.
Texting FTW!
 
Messaging apps are the most used apps on smartphones. According to Forbes, 95% of texts are read within 3 minutes of being sent. Let's face it: most of your customers probably prefer texting to email or phone calls.

What Our Customers Say

"Our Fan Happiness team depends heavily on Textline to handle urgent customer service issues. We can't live without it!"
-- Brad Griffith, CEO of Gametime

Pricing plans

Standard
$49
monthly

MOST POPULAR

For organizations that want all standard features
  • Up to 12 user accounts
     
  • Includes up to 3 textable phone numbers in your area code
     
  • Your first 500 outbound messages are included (+$8 per 100 add'l messages)

Standard includes
everything in the Limited plan, and:

  • Connect your company's Facebook page & answer Facebook messages
     
  • Send NPS surveys (add'l 2 cents per message)
     
  • Integration with Zendesk, Slack, Zapier, and Help Scout
     
  • Developer API
     
  • Admin & Agent user roles
     
  • Add add'l phone numbers or departments for $9 per month
Limited
$29
monthly
For small teams
  • Up to 3 user accounts
     
  • Includes 1 textable phone number in your area code
     
  • Your first 250 outbound messages are included (+$8 per 100 add'l messages)

Limited plan includes
all of these great features:

  • Unlimited inbound texts
     
  • Send announcements to groups of contacts (add'l 2 cents per message)
     
  • Free companion apps for iOS and Android
     
  • Searchable message history
Pro
$189
monthly
For larger teams


  • 100+ user accounts
     
  • Includes up to 5 textable phone numbers in your area code
     
  • Your first 2,500 outbound messages are included (+$8 per 100 add'l messages)
     

Pro plan includes
everything in Standard, and:

  • Priority customer support
     
  • Live training for your team
     
  • Unified inbox view
     
  • Send scheduled announcements

Frequently Asked Questions

How will we know when customers text us? 
Textline offers several types of notifications to suit your needs: Turn on desktop notifications in your web browser, install companion apps for iOS and Android, receive email notifications, or connect Textline to software tools like Slack or Zapier.
Is the free trial limited in any way?
No, you can use the full suite of Textline features during your free trial. There is no obligation and you will not be charged until the end of your trial.
What happens if someone calls our Textline number? 
If you connect Textline to an existing landline, then you'll answer voice calls the same way you do now. If you get a new textable number from Textline, callers will hear a greeting asking them to text instead, or you can forward voice calls to another phone number.
Can we text with our existing phone number?
Yes, Textline can upgrade your organization's existing landline phone number by adding text messaging features (in the US or Canada). Textline often works with VoIP numbers, too.
Your customers are texting everyone but you!
 
Add text messaging capabilities to your existing business line, or get a new textable phone number for your organization.
 
START MY FREE TRIAL

Business text messaging

Try it free for 14 days

No credit card required

Questions? Text us 1-415-849-4349

Business text messaging

A few of our happy customers

Need more? 

Enterprise plans include:
* User roles aligned with your org chart
* Customized reports and metrics
* Data retention policy
* Uptime SLA
* Pay by credit card or invoice
Integration with your existing system
 
Contact us about an Enterprise plan.

Email textline@textline.com
or text +1 (415) 849-4349
 
Try Textline's business text messaging
Free for 14 days
 
START MY FREE 14 DAY TRIAL

Questions? Text us 1-415-849-4349